Policy & Compliance
Brief
The company wanted a new way to train it's employees in some of it's established policies and procedures on the topic of security. Something that was fresh and original that translated the policies into real life situations and teaching new employees some basic
A scenario based module was an obvious choice but to really bring it to life video was a must. including branching to allow the employee to make choices would give the opportunity for the employee to see the consequences of those choices.
Eight areas of risk where identified including; handling credit/debit cards, dealing with lost property, password security, and Managing
The
Reading a written policy document can be hard for the learners to visualise how it should be applied in the workplace and following a string of minor incidents a new solution and approach was required.
Audience
The aim was to design a solution that could be completed by all new employees within their first week. A module that would appeal and be relevant to all ages and all career levels.
Solution
It was clear from the initial discussions that a video scenario-based elearning module would provide the biggest chance of success and reduce or better still eliminate future incidents. since the launch, there has been on 80% reduction in security-related incidents from new employees.
Tools & Resources
Articulate Storyline
Camtasia
Audacity
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